If you've forgotten your password, don't worry, it happens to all of us!
Simply go to this link and follow the instructions to reset it:
https://atouchysubject.podia.com/forgot-password
If you don't receive a reset password email, please contact Victoria: victoria@atouchysubject.com and she can reset it for you.
How to join and navigate our private member's forum.
Learn more about the Hub here.
You can skip straight to checkout to join for $20 USD per month or $199 USD per year (note: charge is in USA Dollars and equivalent to roughly ~$30 AUD /month and ~$305 AUD/year).
When you've joined the Hub, you can access the Member's Forum by logging in, the forum is located under 'Forum' in the navigation menu.
You are automatically debited either monthly or annually, whichever you chose at checkout.
It's easy to cancel your membership at any time after joining the Hub.
How to Cancel:
Go to Settings, and scroll down to the 'Billing' section.
Next to 'Community' it will tell you the plan you are on. Click the 'Edit' button.
Click 'Cancel plan' button.
All done!
How long do you have access after cancelling?
Your access continues until the end of the period you’ve paid for. After that, your membership simply ends, there are no refunds or credits for any unused time.
How to Change Plan to Monthly/Yearly:
Go to Settings, and scroll down to the 'Billing' section.
Next to 'Community' it will tell you the plan you are on. Click the 'Edit' button.
Click 'Cancel plan' button.
NOTE: If you're unable to change your membership plan, it may be due to a missing "official" payment method on file. This often happens when 'Stripe Link' is used, but the system currently only recognizes card payments. We are working to resolve this inconsistency. In the meantime, you can fix the issue by adding a card to your account.
To do this, go to Settings, scroll down to 'Billing', and click 'Edit' next to the 'Payment Method' field. Once you've added a card, you should be able to change your plan.
If you upgrade to an annual membership:
This will happen immediately, and you’ll be charged right away. Any unused time from your current month is automatically applied as a discount to your annual payment, so you’re not paying twice.
If you downgrade (e.g., from annual to monthly):
Any unused value from your original (more expensive) plan becomes a credit.
This credit can only be used for future subscription payments (not for other products or courses).
The credit is automatically applied to your upcoming invoices until it runs out.
Watch our video guide to learn how to find Topics you're interested in and change the type of email notifications you're receiving for each one.
You can also change your email notifications in Settings.
You're welcome to use the Forum anonymously to post, and it's easy to do so.
Head to Settings and click 'Edit' next to your name.
This is also where you can change your photo, bio, and another way to change email notifications.
If you'd prefer to use your name but occasionally want to post something anonymously, you can submit your question/post via this form and Victoria will post on your behalf.
Watch our instructional video to learn how to interact in the Hub.
Each community/recovery story webinar is available to join live, and the registration link is available 2 weeks before the webinar.
See the calendar of upcoming webinars with registration links here.
How to navigate our online programs.
When you purchase an online progam, you create a password at checkout (your email address is used as your username).
Here is the link to login to see your online programs/community forum:
https://atouchysubject.podia.com/login
Watch the instructional video showing you around our Programs Portal to help you find what you're looking for.